Cookie Policy

This Cookie Policy explains how E-Clients Consulting LP, operating as Vocoding ("we," "us," or "our"), uses cookies and similar technologies on our website at vocoding.com (the "Website"). This policy should be read alongside our Privacy Policy.

Important: The Vocoding desktop application does NOT use cookies or web tracking technologies. This policy applies exclusively to the vocoding.com website.

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work, improve efficiency, and provide information to website owners. Cookies may be:

• First-party cookies: Set by the website you are visiting (vocoding.com)
• Third-party cookies: Set by services embedded in the website (e.g., payment processors)
• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period or until you delete them

3.1 Strictly Necessary Cookies

These cookies are essential for the Website to function and cannot be disabled. They do not require your consent under GDPR/ePrivacy Directive.

3.2 Functional Cookies

These cookies enhance functionality and personalization. They require your consent.

3.3 Analytics & Performance Cookies

When you accept "Accept All" cookies, we use privacy-respecting analytics to understand how visitors use our website. These tools help us improve the product and measure the effectiveness of our marketing. Without your explicit consent, no analytics cookies are set.

Analytics services we use (consent-gated):

1. PostHog — product analytics (pageviews, feature usage). Cookies: ph_* (persistent, identified_only mode). Without consent, operates in memory-only mode with no cookies.
2. Google Analytics 4 (GA4) — traffic and audience analytics. Cookies: _ga (2 years), _ga_* (2 years). Only loaded after "Accept All" consent.
3. Google Ads — conversion tracking for advertising campaigns. Cookies: _gcl_* (90 days). Only loaded after "Accept All" consent.
4. You can withdraw consent at any time by clearing your cookies or using your browser's cookie settings.

3.4 Marketing/Advertising Cookies

When you accept "Accept All" cookies, we may use advertising cookies to measure ad campaign performance. Currently, Facebook Pixel may be activated when configured. Cookie: _fbp (3 months). These cookies are only loaded after explicit consent and are never set by default.

In addition to cookies, we may use the following technologies:

4.1 Local Storage

• Purpose: Store authentication tokens and user preferences on your browser
• Provider: Supabase (for authentication state)
• Lifespan: Until you clear browser data or log out
• Category: Strictly necessary (authentication) and functional (preferences)

4.2 Session Storage

• Purpose: Temporary data needed during a single browser session
• Provider: Vocoding website
• Lifespan: Cleared when browser tab is closed
• Category: Strictly necessary

Without your explicit consent, we do NOT use:

• Any analytics, tracking, or advertising cookies
• Browser fingerprinting
• Device fingerprinting on the website (device fingerprinting in the desktop app is for license enforcement only; see our Privacy Policy)

5.1 Cookie Consent Banner

When you first visit our Website, you will see a cookie consent banner that allows you to:

• Accept All: Enable all cookie categories
• Reject All: Enable only strictly necessary cookies
• Customize: Choose which categories to enable

The "Reject All" option is presented with equal prominence to "Accept All," in compliance with GDPR requirements.

5.2 Changing Your Preferences

You can change your cookie preferences at any time by:

• Clicking the "Cookie Preferences" link in our website footer
• Clearing your browser's cookies and revisiting the site (you will see the banner again)

5.3 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored
• Delete individual or all cookies
• Block cookies from specific or all sites
• Set rules for first-party vs. third-party cookies

Please note that blocking strictly necessary cookies may prevent the Website from functioning properly (e.g., you may not be able to log in or complete a purchase).

5.4 Browser-Specific Instructions

• Chrome: Settings > Privacy and Security > Cookies
• Safari: Preferences > Privacy > Manage Website Data
• Firefox: Settings > Privacy & Security > Cookies
• Edge: Settings > Cookies and Site Permissions

6.1 How We Obtain Consent

• Consent is obtained through our cookie banner before any non-essential cookies are set
• No non-essential cookies are loaded until you provide consent (consent-before-cookies)
• Pre-ticked boxes are NOT used
• Your consent preference is recorded with a timestamp

6.2 Consent Records

We maintain records of cookie consent as required by GDPR, including:

• Date and time of consent
• Categories consented to
• Version of the cookie policy at time of consent

6.3 Withdrawal of Consent

You can withdraw consent at any time (see Section 5.2). Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.

The following third-party services may set cookies when you use our Website:

7.1 Stripe (Payment Processing)

• Stripe sets cookies necessary for secure payment processing and fraud prevention
• These are classified as strictly necessary and do not require consent
• Stripe's Cookie Policy: stripe.com/cookie-settings

7.2 Supabase (Authentication)

• Supabase sets cookies necessary for user authentication and session management
• These are classified as strictly necessary and do not require consent
• Supabase's Privacy Policy: supabase.com/privacy

Third-party analytics and advertising cookies are only loaded after you explicitly consent via our cookie banner. Without consent, no third-party tracking occurs.

Some browsers support a "Do Not Track" (DNT) feature. Our analytics and advertising cookies only load with your explicit "Accept All" consent. If you select "Essential Only", no tracking occurs regardless of your DNT setting.

We may update this Cookie Policy to reflect changes in the cookies we use or for regulatory reasons. When we make changes:

• We will update the "Last Updated" date
• For material changes (e.g., introducing analytics cookies), we will re-request your consent
• The previous version will be available upon request

If you have questions about this Cookie Policy:

• Email: privacy@vocoding.com
• Website: vocoding.com

• Privacy Policy
• Terms of Service